Terms of Service

Effective Date: February 11, 2025

1. Acceptance of Terms

By accessing or using the services provided by Lumio AI ("Company," "we," "our," or "us"), you ("User," "you," or "your") agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Services Provided

Lumio AI specializes in delivering AI-driven solutions, including automation, predictive analytics, chatbots, and process optimization, tailored for small and mid-sized businesses.

3. User Responsibilities

Accurate Information: You agree to provide truthful, accurate, and complete information when engaging with our services.

Compliance with Laws: You agree to use our services in accordance with all applicable laws and regulations.

Prohibited Activities: You shall not engage in activities that could harm, disrupt, or interfere with the functioning of our services or infringe upon the rights of others.

4. Payment and Pricing

Project-Based Pricing: Our services are offered on a project basis with transparent, fixed pricing as outlined in individual agreements.

Payment Terms: Payments are due as specified in your project agreement. Failure to make timely payments may result in suspension or termination of services.

Pricing Changes: We reserve the right to modify our pricing structure with prior notice to you.

5. Intellectual Property

Company Ownership: All content, software, and materials provided by Lumio AI are the intellectual property of the Company and are protected by applicable laws.

User License: We grant you a limited, non-exclusive, non-transferable license to use our services for your internal business purposes.

Restrictions: You may not reproduce, distribute, modify, or create derivative works of our materials without our prior written consent.

6. Limitation of Liability

No Warranty: Our services are provided "as is" without any warranties, express or implied.

Limitation: To the fullest extent permitted by law, Lumio AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Maximum Liability: Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you to Lumio AI for the specific service in question.

7. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in California, United States.

9. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new Terms of Service.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at contact@teamlumio.ai